Ny’Xaye Serenity, Body Butter

Effective Date: March 2026

Welcome to Ny’Xaye. By accessing or purchasing from our website, you agree to the following terms and conditions.

Products

Ny’Xaye products are handcrafted skincare products made with natural ingredients. Individual results may vary depending on skin type. We recommend performing a small patch test before full use.

Ny’Xaye is not responsible for allergic reactions or misuse of products.

Orders

All orders are subject to acceptance and availability. Ny’Xaye reserves the right to refuse or cancel any order if necessary.

Pricing

All prices listed on the website are in USD and may change without notice. Ny’Xaye reserves the right to update pricing or product information at any time.

Shipping

Orders are processed and shipped within the timeframe listed on the website. Ny’Xaye is not responsible for shipping delays caused by carriers.

Returns

Due to the nature of our skincare products, all sales are final. Returns or exchanges are not accepted unless the item arrives damaged or incorrect.

If your order arrives damaged, please contact us within 48 hours of delivery at nyxaye@gmail.com with your order number and photos of the item.

Product Use

Ny’Xaye products are intended for external use only. Avoid contact with eyes and discontinue use if irritation occurs.

Intellectual Property

All content on this website including logos, product names, images, and branding are the property of Ny’Xaye and may not be copied, reproduced, or used without permission.

Changes to Terms

Ny’Xaye reserves the right to update these Terms & Conditions at any time without prior notice.

Contact

For questions regarding these terms, please contact:

Ny’XayeEmail: nyxaye@gmail.com

I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase.

• Due to the nature of our skincare products, Ny’Xaye does not accept returns or exchanges once an order has been delivered.

  
  

  However, if your order arrives damaged during shipping or you receive the wrong item, please contact us within 48 hours of delivery so we can resolve the issue.

  To report a problem, please email nyxaye@gmail.com with:

  • Your order number

  • Photos of the damaged item and packaging

    
    

• Return to 4464 Lone Tree Way #2086

  Antioch Ca 94531

  
  

  We will review the claim and provide a replacement or store credit when appropriate.

  Ny’Xaye is committed to ensuring every customer receives products in perfect condition

Ny’Xaye skincare products are handcrafted with rich botanical butters and nourishing oils designed to deeply hydrate and soften the skin. Our formulas melt effortlessly into the skin, delivering long-lasting moisture while leaving your body smooth, radiant, and beautifully scented.

Each product is created to elevate your daily self-care routine with luxurious ingredients that help restore softness and healthy-looking skin.

Benefits

• Deep hydration and lasting moisture• Helps improve skin softness and smoothness• Lightweight formula that absorbs beautifully• Leaves skin glowing and refreshed

Care & Storage

Store in a cool, dry place away from direct sunlight. Natural butters may soften in warm temperatures. If melting occurs, allow the product to return to room temperature before use.

Orders are processed within 3 to 5 business days. Once shipped, delivery times depend on the carrier and destination. Ny’Xaye is not responsible for delays caused by shipping carriers or weather conditions. Customers will receive tracking information once their order has shipped.